Returns & Exchanges
At Handup, we want to ensure you are fully equipped for your next adventure. If your gear isn't the perfect fit, you can return or exchange unused items within 30 days of purchase.
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in new, unworn condition.
Drop and Track
Drop your package at any authorized carrier location; once we receive and inspect the gear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing